Since October, KREAT Service Centre has been carrying out the fourth Service Quality Miles in 2023 with the theme of "Service wins the market".

This activity, combined with the company's technical research backbone of each product, marketing centre, after-sales service staff, the national scope of Keret products to carry out inspection and overhaul.

The first stop of the Quality Miles Tour in Guangdong and Shenzhen.

The service staff adhered to the "personal, caring, full life cycle service" service concept of the Gold Standard.

Day and night, wholeheartedly solving problems for customers.

Received unanimous praise from customers

This "service quality Miles" activities through a detailed understanding of product use and customer needs.

Provide free product physical examination, professional guidance, maintenance, replacement of wearing spare parts, customer care and other aspects of service.

Realise the value-added of the equipment.

At the same time, inspectors through the customer zero distance in-depth communication

Collecting opinions and suggestions on the improvement of the company's products and service quality.

Provide reference basis for promoting subsequent product improvement and upgrading and internal management enhancement.

Along with the rapid growth of the marketService is gradually becoming a powerful weapon for enterprises to win in the competition.

Since the establishment of the company, KREAT has never relaxed the enhancement of basic service ability.

The company strives to build "K6" after-sales service system.

In the complete set of product solutions to cover the perfect and thorough service commitment, completely solve the customer's worries.

K6 after-sales service system, with me, you can rest assured!

Everywhere|No fear of long and bumpy roads, wind and sun, where the customer service to where!

On-time delivery | engineers and operators accompanied by on-site guidance for installation and commissioning, to ensure quality and on-time delivery.

Immediate start | comprehensive training, field hands-on practical training

Timely response | 30 minutes rapid response to reply, 8 service stations, 24 hours to the scene, 1 week to complete the delivery of production

7x24h service without any time limit

No fear of downtime | accessories, spare parts, rapid procurement, do everything possible to reduce downtime

In the future, KREAT will continue to actively improve on the product and practice hard internal skills.

Continue to accelerate the service system change and upgrade.

Improve the spare parts supply system.

To reach a new level in service timeliness and effectiveness.

Let customers buy at ease, use at ease.